Our Service Guarantee

Maximise your investment property's potential with Fitzpatricks Real Estate

We understand how important it is to find the right agency to manage your investment, to achieve maximum return with minimal fuss for you, the investor. Let us show you how Fitzpatricks can help you achieve this peace of mind.

A wealth of knowledge

The local knowledge of our Property Investment Consultant will give you piece of mind when building a real estate investment portfolio in Wagga Wagga. At Fitzpatricks, we are fortunate to have our very own specialist Property Investment Consultant, who, in conjunction with the high performing Property Management team, delivers outstanding results and exceptional customer service.

Starting with us in 2019, Gemma has progressed through the property management department in roles such as Leasing Consultant, Senior Tenancy Manager and now our Property Investment Consultant.

Gemma is dedicated to her clients and helping them obtain the right tools and information to get the best results for their investment.

Our Service Guarantee

We proudly stand behind our experienced management service. To give you further peace of mind, we are also happy to provide a service guarantee:

General Communication
✓ telephone message response within 24 hours (weekdays)
✓ email / response within 24 hours (weekdays)

Vacate Commitment
✓ on receipt of notice, contact owner via phone or email
✓ list property within 1 working day

Rent Collection Commitment
✓ zero tolerance to rental arrears
✓ day 14 - contact to owner for termination permission (aim for day 10)

Inspection Commitment
✓ minimum 2 routine inspections per year

Leasing Commitment
✓ list property on website within 1 working day
✓ minimum 3 photos for listings
✓ weekly report sent to owners
✓ applications verified within 1 working day
✓ tenancy lease documents completed within 2 working days

Maintenance Commitment
✓ urgent repair response “within 4 business hours”
✓ non urgent repairs response “within 5 working days”

Tenancy Renewal Commitment
✓ we will review your tenancy agreement 60 days prior to lease expiry
✓ we will review your rent annually (whichever falls first)

Your investment is our focus

To ensure you receive the service, information and guidance needed to make an informed decision, we provide:

• An up to date Market Analysis
• Preparation of property guidance
• Effective methods to best market your property
• Tenant database search
• Prospective tenant inspections
• Market updates
• Tenant references and application processing
• Lease Documentation
• Agency authority and insurance

We treat your property as if it were our own

• A dedicated tenancy manager
• Collection and payment of rent
• Ongoing communication
• Inspections
• Repairs and maintenance
• Payment of expenses
• Rent Review and Renewals
• Legal legislation and documentation
• Tribunal representations

Get the exposure your investment property deserves with Wagga Wagga's leading property management team, simply fill out the below form and we'll be in touch :)